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Frequently asked questions

What is a waterless mobile car washing?

Our waterless mobile car wash service is a convenient and eco-friendly way for you to clean your car without the need for a traditional water supply. Instead of using gallons of water like conventional car washes, we utilize advanced cleaning products, that are safe for your car, to effectively clean every surface.

How does waterless car washing work?

We use a high-quality, waterless solution containing nano-technology that safely lift dirt from your paint, lifting it off your car’s surface. We then wipe the car clean with a microfiber towel. Our scratch-free process conserves water with no chemical run-off.

What services do you offer?

We offer a variety of car cleaning and washing services, including exterior washing, interior cleaning, and detailing. We can also wash your windows, wheels, and tires. We can also provide services for commercial fleet vehicles.

What are the environmental benefits of waterless car washing?

Waterless car washing is an environmentally conscious option for vehicle maintenance and contributing to the global efforts to conserve natural resources and reduce pollution. The key benefits include:

  • Water Conservation
  • Reduced Chemical Run-off
  • Lower Carbon Footprint
  • Preserving Natural Habitats

Is waterless car washing safe for the car’s paint and finish?

Yes, when done correctly, waterless car washing is safe for the car’s paint and finish. Our products are specifically formulated to lift dirt and grime from the surface of the car without causing scratches or damage. Our purposely designed cleaning process not only is great for your paint, but leaves a better finish than most car wash services.

Can waterless car wash services remove tough stains and dirt?

Our service is effective at removing most dirt, dust, and light to moderate stains from a vehicle’s surface. However, their ability to remove tough stains and dirt depends on several factors.

If you’ve been off-road and your vehicle is caked in mud, or if you leafy area and your car is covered with contaminants, we suggest giving it a power wash before coming to us.

We’ll also handle the inside of your car interior, even if it’s heavily soiled, stained or hairy (like if it’s covered in dog hair). If the inside is really bad, we may need to charge a surcharge, but we’ll let you know before we start.

How long does a service typically take?

The time it takes to complete a service can vary based on several factors, including the size of the vehicle, the level of dirt and stains, and the specific detailing services provided. However, our service is generally faster than a traditional car wash when you consider wait times and queuing.

Does our waterless car wash service save money compared to traditional car washes?

Our prices are very competitive. We offer a variety of car washing, cleaning and detailing services, add-ons and packages to choose from, so you can find the one that fits your needs and budget minus the travel. We also offer discounts for subscribers.

Can waterless car wash services be done anywhere, including indoors?

Yes, waterless car wash services can typically be done anywhere, including indoors, given the right conditions and precautions.

We don’t require access to water, power or drainage to clean your car or fleet which means we can go anywhere (even inner city car parks).

Where do I need to park?

Pretty well anywhere in our service area!

Parked on the street, in a car park or a garage – not a problem. However, we will need uninhibited access to your vehicle and the ability to open your doors fully.

Do you need access to power and water?

No – we provide everything with battery powered equipment and spray bottles. We may from time to time ask for a place to charge batteries or fill up our fluids.

How do I book an appointment?

You can book an appointment online or by phone. We’re available 7 days a week in our service area, so you can get your car washed whenever it’s convenient for you.

What areas do you service?

We come to your home or office, we are not a car wash venue! To see our service area, head to our service area page and see if you are in range.

What is your weather policy?

In inclement weather such as severe heat, rain or storms – we prefer to work undercover. However, if the conditions are not deemed safe for work, we may ask you to reschedule your appointment.

Unfortunately, if it rains during your service we cannot stop or provide a refund for your service.

How can I use a gift voucher?

Use your gift voucher promo code at checkout when you prompted for payment and the discounted amount will automatically calculate.

What if my appointment was not satisfactory?

Our promise is a 100% satisfaction guarantee. If you have a complaint, contact us immediately. We will dispatch a technician as soon as possible to rectify the problem.

If we can’t make you happy, we will give you your money back and a discount on your next service.

What is your cancellation policy?

There are no penalties for cancellation or rescheduling up to 2 hours before your appointment. The flexibility is yours!

What if I can’t find the appointment time I want?

If the service time is not available, there are a few reasons why:

  • There are no technicians currently available in your service area at that time.
  • All of our appointment times are booked.
  • We are not servicing your area currently.

To check if we are available, try booking online.